Refund and Returns Policy

SHIPPING, CANCELLATION & REFUND POLICY – WRAPKING

Last Updated: March 4, 2026

Thank you for shopping with Wrapking. We specialize in premium mobile skins, custom skins, and related accessories. Since most of our products are made-to-order, please read our Shipping, Cancellation & Refund Policy carefully before placing an order.

1. SHIPPING & DELIVERY

Once your order is confirmed, we begin processing it immediately.

Order Processing Time

  • 1–2 Business Days
  • Product manufacturing
  • Quality inspection
  • Packaging

Shipping Time

  • 3–7 Business Days (within India)

Delivery timelines may vary depending on your location, courier availability, weather conditions, or unforeseen circumstances.

Once your order is shipped, you will receive tracking details via:

  • Email
  • SMS
  • WhatsApp (where applicable)

While we work with trusted courier partners, Wrapking cannot guarantee delivery dates and is not responsible for delays caused by courier companies or circumstances beyond our control.

2. DAMAGED, DEFECTIVE OR INCORRECT PRODUCTS

If you receive:

  • A damaged product
  • A manufacturing defect
  • Incorrect product
  • Wrong device model sent by us
  • Printing defect
  • Major fitting issue caused by manufacturing

Please contact us within 24 hours of delivery.

Email:
help@wrapking.in

Please include:

  • Order Number
  • Clear Photos
  • Short Video (if required)

After verification, we will provide a free replacement where applicable.

3. CUSTOM PRODUCTS

Many Wrapking products are manufactured specifically for your selected device or customized using your uploaded design.

Because these products are made-to-order, they cannot be resold.

Therefore, we do not accept returns or offer refunds for:

  • Wrong model selected by the customer
  • Wrong color/design chosen
  • Change of mind
  • Personal preference
  • Minor color variations due to screen settings

4. CANCELLATION POLICY

Orders can only be modified or cancelled before production begins.

Once production has started, cancellation requests cannot be accepted.

If you need to update:

  • Device model
  • Shipping address
  • Contact number

Please contact us immediately after placing your order.

5. REFUND POLICY

Refunds are issued only in the following situations:

  • Order cancelled by Wrapking
  • Product cannot be manufactured
  • Product is lost before delivery
  • Duplicate payment received
  • Order cannot be fulfilled due to unforeseen circumstances

Approved refunds will be processed to the original payment method within 5–7 business days.

6. RETURNS

Due to the customized nature of our products, returns are generally not accepted.

However, replacements may be provided if:

  • Manufacturing defect
  • Wrong product delivered
  • Transit damage
  • Incorrect device cut caused by our production process

7. RETURN TO ORIGIN (RTO)

If an order is returned to us because of:

  • Incorrect or incomplete address
  • Customer unavailable
  • Phone number unreachable
  • Delivery refused
  • Multiple failed delivery attempts

the order will be marked as Return to Origin (RTO).

To reship the order, the customer must pay the applicable reshipping charges.

No refund will be issued for orders returned due to customer-related delivery issues.

8. PRODUCT DISCLAIMER

Please note:

  • Actual product colors may vary slightly due to differences in screen brightness, display settings, and photography.
  • Minor variations in print placement or color are normal and do not qualify as manufacturing defects.
  • Proper installation is essential for the best results. Damage caused by improper application is not covered under this policy.

9. CONTACT US

If you have any questions regarding shipping, cancellations, replacements, or refunds, please contact us:

Wrapking

📧 Email: help@wrapking.in

📍 Address:

Shop No. 2, Purkhas Adda

New Mahavir Colony, Near Shani Mandir

Sonipat, Haryana – 131001